You

I know you are sad. but seems I can not relate to that easily. I want to help. Could you mind just let me in?
I can’t help much, not an expert near newbie, maybe I can give logical explanation on this and that, but it is not what you are looking for right? 
you can’t regain what already missing,  helping you out to look away is not a good solution either.
if I say ‘I know how you fell’, you’ll say ‘no you’re not ‘. trust me. I know.